The family and the airline are telling two different stories.

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After hearing one young doctor's story, Delta changed its policies regarding medical professionals' credentials.

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https://www.facebook.com/AdamSalehOfficial/videos/616048861921044/ UPDATE: Dec. 21, 2016, 10:17 A.M. EST… Youtube star Adam Saleh is keeping everyone updated after Delta (wrongfully?) removed him from a flight. It appears he ended up having to use another airline to get to NYC, where he will speak to his lawyer. See Adam’s tweets below: https://twitter.com/omgAdamSaleh/status/811544945693786112 https://twitter.com/omgAdamSaleh/status/811546002264129537 https://twitter.com/omgAdamSaleh/status/811561356948279297 https://twitter.com/omgAdamSaleh/status/811572667073564672 https://twitter.com/omgAdamSaleh/status/811580552759443456 https://twitter.com/omgAdamSaleh/status/811580760058658817 […]

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A woman who did not comply with boarding and baggage check procedures was literally dragged off a Delta Airlines flight at Detroit Metropolitan Airport recently.

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The spotlight is on a Delta Airlines flight crew after an attendant's prejudiced behavior nearly caused a man's death.